Refunds & Exchanges
We allow returns on merchandise that is damaged only.
- You have 30 days from delivery of merchandise to return.
- Return shipping labels will be provided to customers that request return, however shipping will be at customer cost.
- Returns are processed within 10 – 15 business days after our receipt.
- All returns are refunded by store credit only.
- We do not do Exchanges.
- Final Sale items are not refundable. Lingerie, swimwear and accessories are all considered Final Sale items.
- We have the right to refuse any Return under the condition that customer has excessive returns, returns worn items or items are purchased fraudulently.
- Send all refund request to : firstname.lastname@example.org